Privacy Policy

Mida has a privacy policy. The information you submit to us, name, address, e-mail address and billing details, is done so in the strictest confidence. It will be used for the sole purpose of processing your transactions with us. The information will not be used for any other purpose. The information will not be sold, traded, shared or passed to a third party.  All on- line credit card transactions are conducted on a secure server.

Payment

We accept major credit cards: Visa, MasterCard and American Express.

Delivery

All orders are shipped within 5 working days of receipt of payment if the items are in stock. If the merchandise requested is out of stock, we will contact you with an estimated shipment date.

Returns Policy

At Mida we operate a straight forward Return Policy, to provide you with greater comfort and security to shop with us.

If you are not fully satisfied with your jewelry purchase, items can be returned to us within 14 days of receipt and are eligible for a full refund, an exchange or an in-store credit for the value of the original piece of jewelry. In order to qualify for a refund, the goods must be returned undamaged, in their original box with the receipt.  

For jewelry boxes, items can only be returned for exchange in case of damages or defects within 5 days of receipt.

See our Exchange & Return policy page for details.

Please note: Special made-to-order merchandise and personalized items are non-returnable.

Mida does not accept responsibility for goods lost or damaged during return. We strongly advise customers to ship with insurance and delivery confirmation to protect against loss or damage.